SF feldam.net
Marietta, GA · Available

IT Specialist CompTIA Security+ Marietta, Georgia
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Education

A foundation in information.

Computer Information Systems at Lee — four years of building, breaking, and putting things back together a little better than I found them.

  • 2016 — 2020

    Lee University

    Bachelor of Science · Computer Information Systems

    Cleveland, Tennessee

  • 2012 — 2016

    Etowah High School

    Woodstock, Georgia

Currently · 4+ years

Service Desk
Specialist II.

at Drew Eckl & Farnham

Joined as Service Desk Specialist I in May 2022; promoted to Specialist II in June 2024. Day-in, day-out support keeping one of Atlanta's leading civil litigation firms running smoothly — endpoints, identities, and the small daily details that decide whether a workday goes well.

Tenure 2022 — Present
Promoted June 2024
Based Atlanta, GA
2017 — 2022 · 4 years 6 months

Three roles,
one campus.

at Lee University

Started at the help desk during freshman year and worked up through analyst, eventually running the labs — the long apprenticeship that turned IT into a craft.

  • 2021 — 2022

    IT Lab Manager

    Owned the campus computer-lab fleet end to end — imaging, software lifecycle, student-worker schedule.

  • 2019 — 2021

    IT Support Analyst

    Tier-2 support for faculty and staff; identity, AV, and the harder tickets escalated up from the desk.

  • 2017 — 2019

    Help Desk Technician

    First line for the whole campus — thousands of tickets, a thousand small problems solved.

Freelance · 2015 — 2020

Musician at Mount Paran.

Four years on stage as a multi-instrumentalist — guitar, bass, synth and piano — plus the occasional turn as music director.

  • Guitar
  • Bass
  • Synth · Piano
  • Music direction
  • Ableton Live
Where it started

Three internships,
two continents.

High-school summers spent at medical-device companies in Georgia and Stuttgart — where IT stopped feeling like a hobby and started feeling like a profession.

  • 2019

    JOTEC GmbH (CryoLife)

    Information Technology Intern

    Stuttgart, Baden-Württemberg, Germany

    🇩🇪 Stuttgart
  • 2018

    JOTEC GmbH (CryoLife)

    Information Technology Intern

    Stuttgart, Baden-Württemberg, Germany

    🇩🇪 Stuttgart
  • 2015

    EndoChoice

    Information Technology Intern

    Alpharetta, Georgia, United States

    🇺🇸 Georgia
Newly minted · 2026

CompTIA
Security+

Industry-standard validation across the security disciplines that matter day-to-day in a regulated, client-confidential environment.

  • Threat detection, attack surface, and incident response
  • Network architecture, IAM, and zero-trust principles
  • Cryptography, governance, risk and compliance
CompTIA Security+ ce certification badge Security+ ce